This Website is owned and operated by Hungry Soul Streetwear, Bonner Str. 500 represented by Ouar Dany Ben Tahar(hereinafter “Hungry Soul Streetwear/we/us”). We are responsible for processing and protection of the collected data on this website according to the German Data Protection Act.
All mobile applications, which refer to this privacy policy, are subject to data processing of Hungry Soul Streetwear.

Our business is subject to strict ethical principles. Therefore it is important for us that the data of all website visitors and users of our mobile applications are protected. The way we collect and store information depends on the use of our websites and services.
We use information for various purposes, such as processing your order, inviting you to our events or for sending you relevant marketing messages. Below we have outlined the information we collect, and how we obtain it from you.

Clickstream Data

A visit to one of our websites results in data that is sent from your browser to our servers. This information makes it possible to optimise our services and personalise and improve your experience on our websites and apps. This information are automatically collected and stored by us or by third partys. This information may include:

• your IP address
• the date and time of the visit
• the referral URL (the site from which the visitor has come)
• the pages visited on our website
• information about the device and browser (browser type and version, operating system, etc).

What you should know about cookies

First of all… what are cookies?

Cookies are small text files that are stored on your computer or mobile device. For this section, we conveniently use “cookies” as an umbrella term for techniques such as cookies, Flash cookies, web beacons and JavaScript. They don’t take much space and they will be removed automatically when expired. Some cookies expire at the end of your internet session, while others will be saved for a limited amount of time.

Secondly… why do we use cookies?

Hungry Soul Streetwear uses cookies to ensure your visit to our website is as pleasant as possible. There are different types of cookies with different uses. Some are there just to allow you to browse the website and see certain features. Some give us an idea on your browsing experience, i.e. when you have trouble finding what you are looking for, so we can improve and make your future visit as pleasant as possible.

Next… what are the different cookie types we use?

The most important cookies are the required cookies. They are essential and help you to navigate on the website and to use basic features, such as media plugins. Then there are functionality cookies that enable you to save your shopping bag, create a wish list and to save your shipping details for a quicker checkout. The performance cookies we use to improve our website. We also like to show you relevant offers. To manage this we collect browsing data. Interaction cookies are used for you to interact with social media or to submit reviews. Targeting cookies. These cookies capture your preferences in order to show you relevant ads outside our sites. Below you see a more elaborate overview of the types of cookies we are using:

1. REQUIRED COOKIES
   are essential and help you navigate, move around on the website and see certain features. I.e. these cookies make sure your basket is saved during all the steps of your checkout process. These cookies are stored for the duration of your browsing session.
2. FUNCTIONALITY COOKIES
   are there so we can give you an even smoother customer experience. These cookies help you to save and remind you about your shopping bag and enable you to create a wish list. These cookies are stored for the duration of your browsing session.
3. PERFORMANCE COOKIES
   help us to understand shopping behavior of our visitors. This enables us to keep improving our website, so shopping becomes easier and more pleasant for you.
4. INTERACTION COOKIES
   are used for you to express your opinion. We love to know what you think about our product, our website and about us in general. These cookies will enable you to like or recommend us on social media and to chat with our service agents. But you can also advise our other (potential) customers by rating and reviewing our products.
5. TARGETING COOKIES
   will remember your product and buying preferences. We believe advertising is all about relevance. These cookies enable us to share what you like with our advertisers. So if you are browsing on i.e. Google, the advertisement you see can be more relevant to your preferences.

Finally… what if you don’t like cookies?

You can change your browser settings to delete or prevent cookies from being stored on your computer or mobile device without your explicit consent. The ‘help’ section in your browser should provide information on how to manage your cookie settings. Find out how this works for your browser here:

• Internet Explorer: http://support.microsoft.com/gp/cookies/en
• Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
• Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
• Safari: http://support.apple.com/kb/PH5042
• Opera: http://www.opera.com/browser/tutorials/security/privacy/
• Adobe (flash cookies): http://www.adobe.com/security/flashplayer/articles/lso/

Beside processing information that are collected automatically we process Information, you give us. This Information may be used for:

• Processing your order: we use information like your name, address and payment details to process and deliver your order, and to notify you of the status of your order. We may also use your information to assess your creditworthiness, for which we may use third parties.
• Customer service: if you contact our Customer Service (or vice versa), we will use information such as your order information and contact history to process your request and provide you with the best service possible.
• Newsletter: we may use your information to provide you with the services you have requested from us, such as promotions, memberships and events. This may include processing your submission in contests, Prize Giveaways and promotions, using your contact details for events. when you provide us with contact details such as your email, phone number, or social media account, we ask your permission to use them to send you our personalised marketing communications. If you no longer want to receive messages on a particular channel, we offer you an easy way in our messages to unsubscribe from receiving such messages. You can also request to unsubscribe by contacting our Customer Service.
• Online account: if you create an online account with additional account information on our websites.
• Other purposes: insofar required by law, we will ask for your consent if we wish to use your information for other purposes than those listed in this privacy statement.
• All this information above have in common that you gave them to us by yourself. We use this information for the purposes according to this privacy statement. In Chapter “you are in control” you find information about your rights, i.e. how you are able to revoke the processing of your information or how you are able to correct your personal information.

We use your information for processing your order, i.e. to give you a delivery status of your purchased item. Your information can be used in terms of your creditworthiness as well. For this purpose we may use third parties.
If you gave us your information in connection with a promotion, an event, a mobile application etc. we may send you emails or other messages related to your requested service.
In your interaction with our Customer Service, we use your information (including your contact history) to process your request and to give you the best services.
For processing your order we use information like your name, address and payment details to process and deliver your order, and to notify you of the status of your order. We may also use your information to notify you about similar products and services. Furthermore we assess your creditworthiness, for which we may use third parties. It may happen that we contact you, to ask you for your opinion on our products or services.

By consenting to our use of your information, we may use your contact information, (mail, e-mail, SMS, mobile or telephone or another electronic medium) to contact you for the purpose of marketing , promotion or survey related to Hungry Soul Streetwear.
These are product information of Hungry Soul Streetwear, e-Commerce activities, promotions and events.

To send you personalised marketing messages and to provide you with the best personalised experience, your interaction with Hungry Soul Streetwear will be combined, analysed and used.
Interactions may be your buying behaviour, your use of loyality programs, your evaluation of our products, your contact history with our Customer Service, your clicks on newsletter, your surfing behaviour (web tracking), type of newsletters that you receive, your patricipation in promotions or events and your use of (mobile) applications.
In Chapter 5 “you are in control” you find information about your rights, i.e. how you revoke your consent of using your information or how you can correct your personal information.

We treat your data with care and confidentiality and do not share your data with third parties other than as explicitly addressed in this privacy statement or when you expressly agreed to so.

With service providers

We use various companies which process data on our behalf, such as hosting companies, maintenance services, data analysis services, mail services, delivery services, payment providers, credit scoring and address validation agencies. These companies use your information on our behalf, and are subject to strict rules they need to adhere to in order to process your information. It is strictly forbidden for such companies to use the data in any other way than as per the instructions of Hungry Soul Streetwear.

Legal and law enforcement

Hungry Soul Streetwear does not voluntarily disclose personal information at the request of law enforcement agencies or third parties, and will only disclose data by order of a valid injunction from a court or law enforcement agency.

Fair play and transparency are important to us. We want to be transparent about the information we collect and we aim to offer you clear options to access your information, edit or delete it, or exercise any other rights you might have with respect to your information.

Opting out and unsubscribing

All our marketing communications contain an easy way to opt out from receiving future messages, such as a link through which you can unsubscribe. You may also opt out for particular channels (for example email or sms) as indicated in the message received in such channel. Some of our (mobile) apps might also send you messages, including push messages. You can disable these messages through the settings in your phone or the app, or choose to delete the app to stop receiving the messages.

If you want to opt out from all of our messages and the use of your information for marketing purposes altogether you may request to using the unsubscribe link contained in the messages you had received or alternatively you could contact us (see below 8. contact information).
If there is any doubt regarding your identity, we may request to identify yourself (i.e. by mailing a copy of your ID card or passport).

Access and correction of information

Insofar you have ordered products or services or registered an account with us, you can access a lot of your information through one of our websites. Our websites generally present you with the option to add, update or remove information we have about you.
You are entitled to be informed about the personal information we have about you, the origin, the recipients as well as the purpose for which the information is being used.
Insofar any information we might have about you is not accessible through our website, you can send us a request for access to this information at no costs (see below 8. contact information).
Upon receiving this information you may opt to exercise your rights, such as requesting amendments to certain information that is incorrect or blocking or removing of information.

We are committed to protect your information and have taken appropriate technical and organisational measures to protect your information against any loss, alteration, access or misuse. We will typically keep your information for a limited time of two years counted from your last interaction with us, unless a longer retention period is required by law or necessary in the course of legal proceedings.
Unless stated otherwise, your information is stored and processed within the European Union.

Our website and apps may provide you with social plug-ins from various social networks. If you choose to interact with a social network (for example by registering an account), your activity on our website or via our apps will also be made available to social networks such as Facebook and Twitter.
If you are logged in on one of these social networks during your visit to one of our websites or apps, the social network might add this information to your respective profile on this network. If you are interacting with one of the social plug-ins, this information will be transferred to the social network. In case you do not wish such a data transfer, please log off on your social network before you enter one of our websites or apps.
Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, what rights you have and how you can achieve satisfactory privacy settings.

If you have any questions about our use of your information, how to exercise your rights or about our privacy statement you are welcome to contact us:
info@hungrysoul.de.

Hungry Soul Streetwear has pledged to adhere to the fundamental principles of privacy and data protection. We therefore regularly review our online privacy statement in order to ensure that it is free of errors and clearly visible on websites, that it contains all the required information and that it is implemented in full and is compliant with the data protection principles. This privacy statement may be changed from time to time in order to keep pace with new developments and opportunities relating to the Internet and to stay in line with prevailing legislation. Significant changes to the policy will be publicised on our websites along with an updated version of the online privacy statement.

Version: November 2016